Due to recent postal disruptions the following emergency procedure has been put in place regarding event tickets missing in the post

If you have not received your tickets by the time you leave for the event:

The person who ordered the tickets should print out a copy of their shopping cart order and bring it to the Info Stall at the Spa along with

a) A utility bill or formal letter that shows the same name and address as the shopping cart order
and one of the following
a) passport
or
b) driving license with photocard
or
c) work or student photo i.d

We realise that it is stressful and worrying to travel to the event without tickets but if you can fulfill the above criteria please do not email or telephone us as in the days leading up to a ‘normal’ wgw we can field up to 200 emails and phone calls per day.

However if you should have any other queries or cannot fulfil the identification criteria, you can call us on 07970 704702

There will be a few Spa tickets available for Sale from the WGW info desk on Friday. So if you haven’t bought your tickets yet you can still get them.

Also, for those that have not received their tickets and have bought them last minute via the online store if you could print out your e-mail receipt and we will match it up and exchange it for your wristband.

We will be contacting everyone with a compensation reciept by letter. These letters will be sent out first class on Monday 27th 2006.

If you have a reciept and haven’t heard from us by Friday 2nd December please contact us on info@topmum.co.uk.

Thanks,

The WGW team

I would like to ask people not to use the commenting option on the front page of the website as it is not often checked, Instead could you please use either the forum or contact WGW HQ directly.

Thanks,

Axy_666
WGW Web Admin

If anyone has any info about the fraudulent tickets please email wgwhq@hotmail.co.uk with any info you may have.

After a little testing I’m in the midst of iring out the glitches with the store.

The caption on the stroe front ‘DO NOT USE THE STORE’ was accidentally left there, although currently I’m running a few tests to check thing are working properly and the glitches ironed out so it is correct.

So currently the store is offline until the tests have been run.

The WGW online Store is now up and running and the technical problems have been sorted. If you wish to buy tickets please go here

There are still a number of unclaimed prizes for the Bat Conservation Raffle from the recent WGW in April.

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After the most recent WGW, the Bat Conservation Trust raised £1082.35:

Internet sales — £45.00
Raffle — £354.00
Jo’s Bring & Buy — £284.85
Merchandise — £398.50

The Bat Conservation Trustees would like to thank contributors for their generous purchases and donations.

We will look to issue vouchers/free tickets where requested during the 1st week of August. Anyone who has requested a partial refund will receive it as soon as funds become available. Jo will be issuing the cash refunds by surname alphabetical order and will keep everyone posted through the web site as we begin to issue those.